Stoney Creek Hospitality has a strong commitment to providing excellent service to all of our customers, including respecting their concerns about privacy. We understand that visitors to our web site may have questions about whether and how this web site collects information. We have prepared this statement to inform you of the privacy principles that govern Stoney Creek Hotels.
This statement contains numerous general and technical details about the steps we take to respect your privacy concerns. The bottom line is that the needs and expectations of our customers form the foundation of everything we do – including protecting your privacy.
At Stoney Creek Hotels we do our best to respond to the needs of our customers. Our web site is designed to provide you the customer with information to make your stay at Stoney Creek Hotels convenient and enjoyable. The following polices have been adapted to serve that purpose.
We have not configured this web site to collect any personal information from your computer when browsing this site. This means that unless you voluntarily and knowingly provide us with personal information, we will not know your name, your e–mail address, or any other information identifiable to you.
With respect to all communication you make to Stoney Creek Hospitality regarding Stoney Creek Hotel information, including, but not limited to feedback, questions, comments, suggestions, and the like, you shall have no right of confidentiality in your communications and Stoney Creek Hospitality shall have no obligation to protect your communications from disclosure. Stoney Creek Hospitality shall be free to reproduce, use, disclose and distribute your communications to others without limitation. Stoney Creek shall be free to use any ideas, concepts, know-how or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information.
When we need to collect information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to make a reservation request we will ask for such information as name, address, telephone number, and e-mail address. We will also ask for this information when you sign up for the Smart Travel Rewards program. We will use the personal information that you supply to solicit additional hotel stays with us.
Stoney Creek Hospitality prohibits the sale or transfer of personal information to entities outside of the Stoney Creek Hospitality family of brands. Stoney Creek Hospitality will disclose personal information without your permission when required by law or in good faith if such action is necessary or desirable to comply with the law.